Shipping & Processing
How long do orders usually take to process?
Once payment has been completed, orders typically takes 2 - 4 working days to process before shipment.
How long is the shipping time?
Due to high demand, the current wait time for all regions are about 10 - 25 working days as stated on the product description. We will be updating this accordingly soon.
While most packages will arrive on time, there are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause delays in shipment.
Where will orders be shipped from?
Your orders will be shipped from our various fulfillment centres around the world. Our product research team are unfaltering in sourcing only the best quality products and material from the most experienced and reliable manufacturers.
Which courier will be used for delivery?
U.S orders will be shipped via USPS and International Orders will be shipped according to the fulfillment center the product is from.
What if I am not home during the delivery?
Anyone at home can receive the package on your behalf. In the scenario where no one is at home to receive the package, the postman will leave a collection slip and you will have to proceed to the post office to collect your package.