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FAQs

Payment Information

What payment gateways are you supported by?

We are supported by PayPal, the securest payment gateways available in the market. You can pay by Paypal balance or Credit Card

Is my information secure?

SmoothFidget.com proudly adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Which forms of payment do you accept?

We accept Visa, MasterCard, American Express and Paypal via Paypal gateway.

POST-SALES

Can I cancel my order?

We only allow order cancellation within 24 hours after you have made payment. We will provide full refund if you cancel your order within 24 hours. Please understand that once we have sent out your order to the postal company, we are no longer able to cancel your order. Do drop us an email should you want to proceed with cancellation.

I have not recieved any order confirmation details?

This usually happens due to an incorrect email. Do make sure that your email is indeed correct when you place an order. Do kindly check your spam folder as well to see if your confirmation email was sent there.